Accessibility
Accessibility of this website: the measures taken, known gaps and how to contact us.
- Last updated
- 27 October 2026
starlova aims to make starlova.info usable on any device, in any browser and with any assistive technology. This statement sets out what has been done, which shortcomings remain and how to report a problem.
Our commitment
At starlova, accessible pages are part of everyday maintenance rather than an extra. Each new page and each change of design is checked so that text stays readable, the menu can be used without a mouse and no information depends on a single visual cue. The statement applies to starlova.info only.
Feedback
If you come across a barrier on this website, or cannot find information you need, please tell us by email at hello@starlova.info or by telephone on 01452 580316. It helps to name the page, describe what happened and mention the browser or assistive technology you used; we aim to answer within five working days.
Limitations we know of
Some pictures are general illustrations and carry a short alternative text rather than a detailed description.
Other ways to reach us
If a page on starlova.info does not work for you, the same information can be obtained without using the website. We can be reached by telephone on 01452 580316, by email at hello@starlova.info and by post at 14 Quayside Works, Commercial Road, Gloucester GL1 2EH. On request we will forward the content of a page in another form, for example as a plain text document.
Conformance
Our goal is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We describe the site as partially conformant, because a few elements still fall short of individual criteria; pages are reviewed regularly and problems are fixed as they are found.
What we do
Pages use semantic HTML: headings follow one order, lists are marked up as lists, and link texts stay meaningful out of context. Navigation and main content form separate regions, and the language of each page is declared for screen readers. Images that carry information have alternative texts, decorative ones are marked as such.
Text and background colours are combined to reach a contrast ratio of at least 4.5 to 1 for body copy, links and buttons. Because sizes are given in relative units, zooming or increasing the browser font size does not disturb the layout. The website can be operated with a keyboard alone.
Preparation and review
This statement is dated 27 October 2026 and is based on a self-assessment by starlova, not on an external audit. We tested the navigation, the contact form and the main page types ourselves with a keyboard, browser zoom and a screen reader, and we review the text once a year and whenever the website is rebuilt.
Send us a message
- Call us
- 01452 580316
- Write to us
- hello@starlova.info