Terms of Service

Operator and scope

The website is operated by starlova, 14 Quayside Works, Commercial Road, Gloucester GL1 2EH, United Kingdom. Questions about these terms can be sent to hello@starlova.info or put to us by telephone on 01452 580316. Please name the page your message concerns.

These terms apply to all pages published under starlova.info, to the material available there and to enquiries sent through the site. The version in force when you open a page is the one that applies to that visit. Where a separate written agreement has been concluded with starlova, that agreement prevails.

Use of the website

You may use this site to learn about our work and to get in touch with us. Anything that harms the site, other visitors or third parties is not allowed, including attempts to get around security measures, automated harvesting of content and unsolicited advertising through the form.

Content and intellectual property

The content of this site is protected by copyright. Copying, publishing or using texts and images beyond what the law allows requires our written consent. You may keep a single copy for your own reference, provided that notices of authorship remain intact. Nothing here grants a licence to use our name or logo.

Material you send to us

You are responsible for what you send us through the form or by email, and you must be entitled to share it. Please do not send confidential documents or sensitive information this way; call 01452 580316 if another channel is needed. We use your message only to answer it.

Nature of the published information

The pages describe the work of starlova in general terms and may change at any time. Nothing published here is a binding offer or a promise of a certain result; an agreement with us comes about only when we confirm a request or sign a separate contract with you.

General descriptions of our work cannot take account of anyone's individual circumstances and are therefore not professional advice. Before acting on anything you read here, please speak to us or to another qualified adviser about your particular case. No advisory relationship arises from reading these pages.

Availability of the website

starlova.info is offered as it stands, without a promise of constant availability. The site may be offline for a while because of maintenance, faults or events outside our control, and content may be revised or taken down at any time; no page has to stay published.

Limitation of liability

This website is offered free of charge and as it is. Within the limits the law sets, we are not liable for losses that follow from using it, for data lost while a page loads or for interruptions of access; the rights the law gives you are not affected.

Links to other websites

This site may contain links to third-party websites. We have no control over their content and accept no responsibility for it; the operator of each linked site answers for its pages. If you tell us that a linked page has become unlawful, we review the link and remove it where necessary.

If you have a complaint

If you are unhappy with our work or with something on this website, write to hello@starlova.info and describe the matter, the page concerned and the solution you would like. We confirm that we have received your message and answer as quickly as we can, and both sides first try to settle any disagreement directly.

Governing law and changes

The law of England and Wales applies to these terms and to the use of starlova.info. As a consumer you keep the protection of the mandatory rules in force where you live, and a dispute may be brought before the courts that are competent for you.

Should a provision of these terms be invalid or unenforceable, the remaining provisions stay in force. We may change these terms when the website, our services or the rules that apply to us change; the version on this page applies from the date shown at the top.